(07-0257)新电信息科技（成都）有限公司


截至时间：2006年12月30日



注意事项：请将简历发送到 cd-hr@ncsi.com.cn ，



并在主题中注明“SAP Engineer（BPO TM Intern）- 成都 - XXX （应聘者姓名）”



需求详述：



1.Position: SAP Engineer                                            



Job Purpose



To be part of team providing quality support to the SAP user community for the ongoing use of SAP system. To implement new applications and/or modifications to the existing system to support the strategic and dynamic business requirements of the SAP user community.



Pre-requisites and Competencies



1.     Fresh graduate with recognized degree or advance diploma in computer studies.



2.     Familiar with at least 1 programming language like C/java etc and good to have program develop exp.



3.     Independent, proactive, customer-oriented, team player with a strong sense of urgency. Able to work under pressure.



4.     Good written and verbal communication skills in English, CET6 or above would be preferred.







2.Position: BPO Team member （Intern）  



                                     



Key Responsibilities
Carry out assigned work instructions accurately and timely to meet target
Response promptly to incident, investigate & provide temporary &/or permanent solutions of problems. Provide timely status update to relevant parties.
Maintain and update all changes to the respective area’s process documentation and work instructions
Participate in test activities and ensure tasks are completed as scheduled and within budget
Following are the key work instructions :
Outsourcing cases to Collection Agent and withdrawal of cases from Collection Agent
Corporate mobile/CMES follow up for end user who apply mobile service through their company and enjoy corporate rates
Prepare debt write off proposal for customer signoff
Disconnection of active services
Instalment arrangement
Processing of bad debts recovered
Employee debt management follow up
Mandatory Knowledge and Skills
Good PC skills and knowledge of Microsoft Office
Basic accounting knowledge is essential
Proficiency in English language (comprehending, speaking and writing)
Team player with excellent communications skills
Strong customer service mindset and problem solving skills
Knowledge of Telco industry would be a strong advantage
IT Savvy – ability to pick up new application in a short period of time
Hands on, pro-active, meticulous, multi-tasker and independent worker
High degree of flexibility with the ability to operate in dynamic/changing environment
Willingness to undertake additional works or adhoc assignments
Keen learner with a desire to continuously upgrade / improve one’s skillset and knowledge



公司简介：



NCS 是东南亚地区最大的信息服务与系统集成商之一，母公司是新加坡电信集团。公司成立于1981年，前身为新加坡国家电脑局，企业致力于运用信息科技为我们的客户创造商业价值，提供全面的承诺：整体的解决方案。目前，全球有3000员工，分公司遍及澳大利亚、香港、中国、马来西亚、印度、泰国等 地区。